Job Title: Operations Director
Job Status: Full Time; Salaried
Reports to: Church Administrator
Direct Reports: It Director, Cleaning Crew Director, Facilities Director, Accountant, Office Assistant, Database Administrator, Security Coordinator, Hospitality Coordinator
Job Scope/Description: Plans and directs all aspects of an organization’s operational policies, objectives, initiatives. By leading and managing staff and volunteers to oversee the following areas: Facilities, Cleaning Crew, Maintenance, IT, Finances, Human Resources, Property Management, Office Assistant, and Database Administrator. Demonstrates expertise in a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.
Responsibilities:
Strategic Development and Performance Management
• Development of the annual budget and cash flow planning
• Research, develop and implement multi-campus strategic plan
• Work with and develop personnel for key areas
Financial Management and Accounting
• Oversee staff who processes income, invoices and payroll
• Manage and oversee monthly, quarterly, semi-annual and annual financial statements
• Manage HR administration including policies and time-off
• Review and manage employee benefits
• Perform and/or oversee budget analysis
Facilities Operations and Management
• Manage staff who oversees building maintenance and security
• Hire, contract and manage third party vendors including but not limited to alarm company and landscaping
• Lead and manage staff and volunteers who oversee maintenance and janitorial
• Implement and manage building, room use and room configuration systems
• Lead and manage staff and volunteers who oversee greeters, ushers, parking, security and hospitality.
• Oversee the ordering and tracking of supplies and equipment
Business Development and Management
• Manage administrative office environment and personnel
• IT development, implementation and management
• Develop and implement policies, procedures and form documents
Experience/Education:
• 3-5 related experience required, preferably management experience.
• Bachelors Degree minimum
Skills, Knowledge, Abilities:
• Strong background in operations, financial management, IT and accounting
• Strong people skills
• Smart and strong organizational skills, detail oriented and the ability to handle multiple priorities
• Entrepreneurial spirit and experience within professional services field
• Experience with Business and Accounting software
